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CUSTOMER SERVICE 

Click Here for Canadian and Non U.S. Orders

This site uses only the highest level of Internet SSL Security

Change of address on Orders

I will ONLY SHIP to the address YOU provide on the Order form or on your PAYPAL ACCOUNT! Any address changes (accepted at my discretion only) MUST be sent to me through the e-mail. NO PHONE CALLS PLEASE!!!!!!!!!  NO EXCEPTIONS!!!!!!!!!!!! This is to protect you and myself from fraudulent activity.

Orders Returned by the United States Post Office

Orders that are returned by the Post Office because the address provided by the buyer was unknown by the postal delivery person or the post office and/or returned and stamped "Attempted Not Known" is the sole responsibility of the buyer. Lisa Rynda - Rynda Original Designs can not be help responsible for undeliverable mail and the cost of resending the package is the sole responsibility of the buyer.   

Order Confirmation

An email confirmation will be sent to you as soon as I received your order.

Payment Options

All credit card payments are processed through Paypal.
You can place an order using Master-Card, Visa, American Express, Discover or eCheck over PayPal's (SSL) Secure Server. Do you have questions about using PayPal? Give them a call at 1-800-836-1859 and they will explain how everything works. www.paypal.com

I also accept Personal Checks (funds drawn from a US bank account) and Postal Money Orders and Money Orders. Personal checks will be held for 10 - 14 business days (business days are week days only.*If paying by Check the order will not ship until the check has cleared. This may take up to two weeks!

I understand that some customers may be reluctant to place their order over the Internet. If you prefer not to use your credit card or eCheck online you can Click Here to print out a copy of the Order Form, fill it out and mail it along with your Postal Money Order, Personal Check or Money Order Payable to:

  • Lisa Rynda

  • P.O. Box 767

  • Cortaro, AZ 85652

  • (831) 776-2898 PLEASE leave a detailed message!

Refunds  No refunds will be granted for any pattern or pattern workbooks. All refunds will be made by check. The check will be issued upon my receiving the returned goods in the same condition they were shipped and are unused and resalable. *No refunds will be granted for custom dyed doll hair-Tibetan skins. If you are unhappy with your doll hair purchase (this applies to only stock colors of doll hair) you may return the item for replacement or refund. The refund amount will be for the purchase price only.

Shipping

All orders are shipped via the U.S. Postal Service by First Class, Priority, or Media Mail within the United States with delivery confirmation. Orders outside the United States are shipped using Global Priority, Air, or Economy Mail thru the U.S. Postal Service. Also, please be aware that any international shipments may carry import duties upon arrival in your country. These are the sole responsibility of the recipient of the order.

Shipping International Orders

I can ship by Airmail or by using a Global Priority envelope. Global Priority is based on the size of the envelope, and I can fit up to three large pattern workbooks into one large Priority envelope. The flat rate for the 9 1/2 x 12x12 envelope is $9.00, and takes approximately 2-5 days for delivery. The economy (surface) letter post is $5.05, and takes approximately 4-6 weeks for delivery.

Airmail usually take approximately 4-6 days.

Additional Order Information

All US orders are sent with delivery confirmation and sent to the address proved by the buyer. Rynda Original Designs can not be held responsible for lost orders. I will do everything in my power to work with your local post master and postal delivery person to track down your lost or misplaced order. If you do not receive an order please contact me at Lisa@ryndaoriginals immediately so I can try to locate your order.  

Order Fulfillment

Please allow 3 working days for the processing of your order. As soon as your order is received I will send you a conformation e-mail including the shipping date for your order. If you have ordered an item that is not available or that is delayed. I will notify you of the situation immediately by email along with the approximate shipping date for the backorder items.  

Security Policy

We have taken every precaution to make your online purchase completely safe and secure. I use Shopping Cart Software with Secure Socket Layer (SSL), an advanced encryption technology to protect the storage and transfer of your data from unauthorized parties.
 

Privacy Policy

Rynda Original Designs is committed to respecting the privacy of all the customers and visitors to my web site. I consider the information you share with me as Personal and ConfidentialI will never rent, sell or share your personal information with a third party.

Product Storage

All Dolls, Fabrics, Mohair, Patterns & Supplies are stored and all orders are processed in a NON-

Smoking Environment! 

Wholesale information

Questions? Interested in minimum wholesale numbers and requirements? Click Here for a Wholesale Form, or you can contact me (Lisa) at sales@ryndaoriginals.com for more information.

Contact address

  • Lisa Rynda

  • Rynda Original Designs

  • P.O. Box 767

  • Cortaro, AZ 85652 

  • (831) 776-2898. (I do not accept phone orders).

I live is a small town that does not have home delivery for the mail, so please send your questions or comments to the address listed above. Thank you, Lisa  

E-mail address ~  ~ support@ryndaoriginals.com ~ Lisa@ryndaoriginals.com

Legal Disclaimer

We do not investigate the legitimacy, validity, legality of any product, link or item listed, and expressly disclaim any responsibility or liability including, but not limited to:1) the legality of the advice, ad/offer or feature 2) the performance or conduct of the advisor, advertiser/merchant, 3) any damages or injury that may result from the advice, ad/offer or feature listed. Rynda Original Designs is simply a listing of entertainment, free and content information found, and it is the responsibility of the YOU, the subscriber, to determine validity of the advice, individual tips, or sites/offers. Rynda Original Designs is for entertainment purposes ONLY. Use at your own risk

Click Here to Return to the Order Form Page

Questions? Comments? Please email Lisa@ryndaoriginals.com

Home • Wholesale Information • Commissions-Dolls-Etc. • Help Page • Table of Contents • Guest Book • Background • Cloth Doll Patterns • New Patterns-Dolls-Crafts • Special Technique Patterns • Doll Shoe Patterns • Cloth Doll Pattern Information • Sculpted Paperclay Cloth Dolls • Soft Sculpted Cloth Dolls • Soft Sculpted Paperclay Dolls • LaDoll Paperclay • Cloth Doll-Art Supplies • Fabric Dyes • Cloth Doll Links-Etc. • Doll-Sewing Faq's • Sky Gallery of Cloth Dolls • Ideas & Samples • Cloth Doll Classes • Order Form Page • Customer Service • Online Class's • Special Items for Sale • Chatelaines Hand-Made Tassels • Artist Statement • Sterling Jewelry • Sterling Jewelry 2 • Cloth and Art Doll Workshops • Doll Pins • Doll Pins 2 • Art Tags • Tibetan Lamb - Doll Hair • Doll Hair - Pastels • Artist Dolls Hair • Non U.S. Orders • My Studio • Christmas Display • Halloween Display

All items, pictures, and information contained within this site are protected under Federal and International Copyright Laws. Copyright © 1998-2008 Rynda Original Designs-Lisa Rynda. All Rights Reserved. Web Site Designer/Web Master ~ Lisa Rynda 

Lisa Rynda - Rynda Original Designs - www.ryndaoriginals.com